DO YOU OFFER RETURNS?
Due to the nature of my craft (handmade / made-to-order), I am unfortuantely unable to offer returns at the moment.
If you would like to cancel an order placed, please contact as soon as possible, as I can only accommodate if the piece has not already been started.
As always, please don't hesitiate to reach out if you have any concerns or questions -- it is always worth the ask!
DO YOU OFFER RING RESIZING?
Unfortunately at this time Expression Obsession is not able to offer ring resizing. Getting your sizing right is important, but straightforward. Please refer to the "Ring Sizing" page on this website for an in depth guide on ring sizing.
HOW CAN I FIND MY RING SIZE?
Please visit the “Ring Sizing” page on this website for a more in-depth guide to finding your perfect fit.
CAN I CUSTOMIZE AN ORDER?
The beauty of making jewelry from scratch is that it is always customizable! A big part of my love for this craft is collaborating with clients to come up with a unique design.
Before purchasing a piece through the website, please contact ([email protected] or Instagram DM @expression_obsession) to customize an order.
If you want to create your own piece entirely, please visit the “Custom Orders” page on this website for more information.
HOW DO I CLEAN AND CARE FOR MY JEWELRY?
Please see the "Silver Care" page on this website for care and cleaning tips and tricks.
MADE TO LAST QUALITY:
I am proud of the quality invested into every piece I make. Every piece made by Expression Obsession is made to last a lifetime.
If by any chance a stone falls out or a solder joint breaks, please email [email protected] with photo evidence and a brief description of what happened. If Expression Obsession deems it due to manufacturing inadequacy, a repair or replacement of equal or greater value will be offered free of charge.
~ EXOB x